EP076 – Revolutionising MSP Security with AI-enhanced SOC Solutions with Ian Vickers from METCloud
In this episode, Daniel and Adam are joined by Ian Vickers from Met Cloud for a deep dive into the evolution and future of security operations centers (SOCs) for managed service providers (MSPs). Ian discusses the journey from traditional MSP environments to developing innovative AI-driven SOC solutions that could disrupt the current market. Key topics […]
EP075 – Understanding MSP Market Trends with Paul Billingham from Knight Corporate Finance
In this episode, Paul from Knight Corporate Finance discusses the firm’s approach to advising technology companies on mergers and acquisitions, funding, and exit planning. He highlights the importance of understanding business objectives and the dynamics of the current market. Paul provides advice for both buyers and sellers, focusing on factors like business size, customer profile, […]
EP074 – The Evolution and Future of MSPs with Peter Bell: Offshoring, Cloud, and Global Competition
In this episode, Peter Bell discusses his journey in the Managed Service Provider (MSP) industry, highlighting his longstanding business in Melbourne and his 14-year experience with offshoring in the Philippines. The conversation covers various topics crucial for MSPs, such as the benefits and challenges of staff augmentation, the shift towards remote support, and the increasing […]
EP073 – Breaking Down Recruitment for MSPs In-House vs. Recruiter with Jane Matthews
In this episode, Jane discusses the paradox within the Managed Service Provider (MSP) industry where companies readily outsource IT management but hesitate to outsource recruitment. The conversation delves into the inefficiencies and costs of in-house recruitment, the value of specialised recruiters, and the significance of cultural and technical fit in hiring. The challenges of the […]
EP072 – The Evolving MSP Market Challenges and Opportunities with Robin Ody
In this podcast episode, Robin from Canalys joins the show to discuss the MSP sector. Robin provides an overview of Canalys, an independent research firm focused on the channel, and explains their role in gathering and analysing data to present trends and insights. The conversation delves into the classification and growth of MSPs globally and […]
EP071 – Mastering Pension Fund Performance, Risk, and Fees An Insightful Q&A with Barney Whiter
In this episode, Barney answers listener questions about navigating pension fund performance, risk, and fees. The discussion addresses key differences between workplace and self-managed pensions (SIP), the importance of examining fund fact sheets, and understanding total investment costs, including fees from financial advisors. Barney emphasizes investing time in financial education to make informed decisions and […]
EP070 – The Role of MDR and EDR in Today’s Security Environment with Paul Barnes
In this episode, Adam, Daniel and Paul discuss important facets of the modern security landscape with a special focus on Managed Service Providers (MSPs). They explore how enterprise-level security services migrate to MSPs due to increasing adversarial threats. Paul, with over 20 years in the industry, delves into the evolution from antivirus to Endpoint Detection […]
EP069 – Profitable BCDR Strategies for MSPs with Melvyn White from Axcient
Why You Should Listen: Understanding BCDR Layers: Learn the critical differences between backup, disaster recovery, and business continuity to enhance your MSP strategy. Practical DR Planning: Discover a four-step process to create a comprehensive disaster recovery plan, including real-world applications and essential team roles. Monetise DR Services: Gain insights on how MSPs can effectively price […]
EP068 – Boost Efficiency and Cash Flow with Ben Spector
Why Tune In? Understand Payment Innovations: Dive into the evolution of payment methods within the MSP sector, with a special focus on overcoming objections to automated payment systems. Learn About Seamless Integration: Discover how new platforms like Zomentum are addressing the gaps in payment processing by integrating directly with accounting software, making your financial operations […]
EP067 – Stand out marketing strategies with Tim Fitzpatrick
In this episode you will learn; Pitfalls of diving into marketing tactics without a solid strategy. About Targeting and Niching Down can drastically simplify and enhance your marketing efforts. How to avoid wasting time and resources on ineffective practices. Tune in to pick up these valuable insights that can help you navigate the complexities of […]