EP084 – Operational Excellence with Michelle Coombs
In this episode of “It’s a Numbers Game” host Adam and co-host Dan are joined by Michelle Coombs from the Tech Leader Network to discuss operational effectiveness and efficiency in managed service providers (MSPs). The conversation covers key strategies for improving MSP performance, including prioritising customer satisfaction, ensuring accountability in service delivery, and setting clear […]
EP083 – Enhancing MSP Security and Efficiency: Jake Webber-Cadby Discusses Inforcer
In this episode, Jake discusses the robust functionalities of Inforcer, a software platform designed by and for MSPs to manage Microsoft policies across customer tenants. He elaborates on the platform’s role in centralising policy management, enabling time savings, reducing risk, and creating new revenue streams for MSPs. Jake explains the challenges MSPs face without such […]
EP082 – The CIPP Game-Changer with Simon Butler
In this episode, Simon discusses the CyberDrain Improved Partner Portal (CIPP), an Azure app designed to streamline the administration of Office 365 tenants for Managed Service Providers (MSPs). Simon explains the features, benefits, and cost-effectiveness of this open-source tool, which allows MSPs to manage multiple tenants from a single platform. He highlights its rapid release […]
EP081 – Creating a Winning Recruitment Strategy with Dean Watmough
In this episode, Adam and Daniel welcome Dean to discuss the nuances of recruitment and retention within the Managed Service Provider (MSP) industry. This conversation touches upon the challenges MSPs face, particularly around outsourcing and attracting the right talent. Dean elaborates on the importance of having a robust employer brand, effective onboarding processes, and the […]
MSP Tax Advice: Confidence, Certainty, and Comfort
Tax can feel intimidating, especially when you’re unsure if you’re making the best decisions for your business. Many MSP owners share similar concerns: “Am I doing the right things?” “How can I minimise taxes without missing out on opportunities?” “Can I be confident my advisors have explored every option?” “Planning for taxes feels overwhelming. How […]
Tax Diagnostic Reviews: Tailored for Every Business Stage
Every business goes through different stages—start-up, stable, growing, expanding, or concluding. Just as each stage has unique challenges, it also requires distinct tax strategies. Whether you’re early in your journey or planning an exit, our Tax Diagnostic Review service adapts to your specific needs. What Is a Tax Diagnostic Review? Think of it as an […]
EP080 – Saving Money and the Environment with Dan Ellis
In this episode, Dan Ellis, founder of PCPowerSave, discusses the inspiration behind his SaaS application designed to reduce energy consumption on computer systems. He details the challenges it addresses, particularly amid rising electricity costs in Europe. Dan outlines how his software surpasses standard power settings by providing detailed reports and automated optimisations, enabling significant cost […]
EP079 – How Much Is Enough? The Ultimate Guide for MSP Owners Using FIRECalc for a Profitable Exit
In this episode of ‘It’s a Number Game’ podcast, Adam Morris from the MSP Finance Team introduces viewers to FIRECalc, an online tool for evaluating business valuation and retirement planning. Discover why it’s crucial to get the right valuation for your business, the risks associated with undershooting or overshooting your financial targets, and how to […]
EP078 – MSP Valuations and the importance of management accounts
This episode addresses key financial management strategies for Managed Services Providers (MSPs). Dan Welling emphasises the importance of understanding whether you want to apply pressure or take pressure when it comes to your finances, suggesting that those on top of their finances have leverage over banks. He highlights common financial misconceptions and problems faced by […]
EP077 – From Death in Service to Key Person Cover Gary Lucas’s Guide to Business Protections
In this inaugural podcast appearance, Gary Lucas, an independent financial advisor from Burlington Associates, discusses the critical aspects of business protection. He highlights the importance of various insurance products including death in service, income protection, private medical cover, and critical illness cover for employees. Gary also delves into key person cover and share protection for […]